Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Follow Order Status & Email Subject

Order StatusEmail SubjectNote
On-holdOrder #*** – Payment GuideThis is the payment instruction email. Please make the payment using the link in the email. If you have already made the payment, please wait for the confirmation email within 1-6 hours.
ProcessingOrder #*** is processingReceiving this email means that your payment has been recorded, and we are processing your order.
 Order #*** is updatedUpdate a part of the order during processing.
CompleteOrder #*** is completedOrder is completed

 

Note:

  • All orders are processed within 1-6 hours (up to 24 hours). Some automated emails sent to you may contain links that could be faulty (broken links, 503, 404, etc.). Please wait or contact us by replying to the email containing the download link for the quickest support.
  • Payments will be confirmed within 1-6 hours. Please do not open disputes during this time.